Privacy Policy

Who We Are

Serasmos & Co Solutions operates the website located at https://serasmos.com. We are a Minnesota-based wellness company offering cold-pressed ginger juices and ginger-based products. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information in the following ways:

Order information: When you place an order, we collect your name, billing and shipping address, email address, phone number, and payment information. Payment details are processed securely through our payment processor and are not stored on our servers.
Account information: If you create an account, we store your name, email address, and order history.
Contact form submissions: If you contact us through our website, we collect the information you provide in your message.
Cookies and usage data: We use cookies to maintain your shopping session, remember your preferences, and analyze site traffic. See the Cookies section below for details.

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, shipping notifications, and delivery updates
Respond to your questions and customer service requests
Improve our website and product offerings
Send promotional communications if you have opted in (you may unsubscribe at any time)

Cookies

Our website uses cookies — small text files stored on your device — to provide essential site functionality. Cookies we use include:

Session cookies: These keep your shopping cart active during your visit and expire when you close your browser.
Preference cookies: These remember your display and language preferences for up to one year.
Authentication cookies: If you log into your account, these cookies keep you signed in for up to two weeks (or two days if you do not select “Remember Me”).
Analytics cookies: We may use third-party analytics services to understand how visitors use our site. These cookies collect anonymized, aggregated data.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect site functionality, including the shopping cart.

Media and Uploaded Content

If you upload images or files to our website, please be aware that uploaded files may contain embedded metadata such as GPS location data. We recommend removing sensitive metadata from files before uploading. Visitors to the website may be able to download and view any metadata embedded in publicly available files.

How We Share Your Information

We do not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:

Service providers: We share your information with trusted third parties who help us operate our business, including payment processors, shipping carriers, and email service providers. These parties are contractually required to protect your information.
Legal obligations: We may disclose your information if required by law or in response to a valid legal request.
Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including processing orders, resolving disputes, and complying with legal obligations. Account information is retained for the life of your account. You may request deletion of your data at any time (see Your Rights below).

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data, subject to any legal obligations we have to retain it
Opt out of marketing emails at any time using the unsubscribe link in any email we send

To exercise any of these rights, contact us at info@serasmos.com.

Security

We use industry-standard measures to protect your personal information, including SSL encryption for all data transmitted through our website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the date at the bottom of this page. We encourage you to review this policy from time to time.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Serasmos & Co Solutions
Email: info@serasmos.com
Website: https://serasmos.com

Last updated: July 2026